We really are the best in the business.
But, don’t just take our word for it…
Gold Medal Popcorn
What our Manufacturing Clients have to say
“The relationship between Tigerpoly and Matrix is a true partnership--working together for what is best for Tigerpoly. Our former TPA was merely a hodge podge of people processing our claims. No matter what service I’m using, from my customer service rep, to case management, to surveillance I always feel very important and valued.”Michelle GerkeTigerpoly
“The service with Matrix has been very good. Having one person manage our policy makes Matrix user friendly and easier on me. I would highly recommend your company to any employer.”Christopher ErnstGold Medal Popcorn
“After meeting with several different TPA company reps and seeing their presentations, I felt the most comfortable with Matrix and what they had to offer. Matrix takes a lot of stress out of my day by doing such a great job. My claims manager is always friendly and goes above and beyond helping me out with our claims. Whenever I have a question or concern, she is always quick to get back to me - even after her normal work hours.”Deb BrandGreenville Technology
- "I need to give the whole Matrix team a big high five! All of Stratosphere Quality couldn’t be more satisfied with how much progress has been made in just six short months with the way our Ohio claims are being managed."Clark Acton Stratosphere Quality LLC
Peck Hannaford & Briggs
J. Daniel & Co.
What our Construction Clients have to say
“Our company has been with Matrix for several years and they’ve exceeded our expectations. The one-on-one service we get from our account executive is the reason we will continue to work with Matrix. They’re hard-working, and you will see results immediately. I would highly recommend Matrix to any company.”Matt RichardsonPeck Hannaford + Briggs
"Matrix is always on top of what I need to do to keep me compliant. The team is very friendly and helpful when needed. I never feel like I am a bother to my rep."Bobbi JordanJ. Daniel & Co.
"I would recommend Matrix because of their competitive rates and flexibility. We also appreciate the personal attention we receive from Matrix management."Lori Robinson-TerryM/I Homes Inc.
"Matrix has always been there to advise us on how to handle claims and has helped us save money. Not only is Matrix there for us after an accident, most importantly they help us prevent accidents before they happen. During the course of our time with Matrix, we have received timely advice through our very knowledgeable account executive, through newsletters we receive frequently from Matrix, as well as participating in various seminars/webinars that have been held by Matrix. I also love that in the seven years I have personally worked with Matrix, I have had only two account executives. It is invaluable to a company to build up a relationship with a workers' comp partner that knows and understands your business. I do not think this is possible if you are constantly rotating new people to handle the account. We hope to continue this relationship for many years to come."Todd Fingerhut CPACooper Electric
Public Employer Clients
City of Cincinnati
What our Public Employer Clients have to say
“Matrix provides excellent service that is very flexible and meets our needs in a timely manner. We like the process of case assignments not being separated out by medical only and lost time claims, which allows familiarity of claims for an injured employee. We also like that Matrix’s operating system focuses on Ohio workers’ compensation and that you have attorneys to attend hearings.”Diana TraceyThe City of Cincinnati
- "Matrix made big promises in the RFP/sales process and has lived up to all of them. Within the first seven months of working with Matrix, Cuyahoga County saved close to $700,000 in Ohio BWC billing fees and future premiums, which is a direct reflection of Matrix’s proactive claims management and pursuit of cost savings strategies. We have worked very closely with our Matrix claims representative as well as their executive team and feel it’s an excellent partnership that will continue to control costs and save the county money."Lori AcostaCuyahoga County
Visiting Nurses Association
Life Enriching Communities
What our Healthcare Clients have to say
"Otterbein Homes recognized Matrix as our 2014 Provider of the Year because of the outstanding service they provide. We trust Matrix as an extension of our risk management team."Jackie KissingOtterbein Homes
United Dairy Farmers
What our Retail Clients have to say
“On the workers' comp side, the Matrix program is the best in Ohio. The claim administration has been flawless. You have been able to keep our claims under control and get people back to work or claims settled before they become a nightmare. We have also had great success with your case management. When I checked your references I asked everyone what their worst problem had been and nobody could think of anything and I can't either.
Matrix does not just process paperwork and take hearings, you are truly working with our company to improve our programs and reduce our cost and take great pride in doing so. And, you are great people to work with.”Donna HadleyUnited Dairy Farmers
Durham Bus Company
What our Transportation Clients have to say
“Matrix has been a miracle worker for our injured workers and our company’s bottom line. We have been able to effectively run a light duty program that has returned our employees to safe and productive environments. And with Matrix’s aggressive, but caring claims management approach, we have reduced our reserves by more than 50 percent. Teaming with Matrix is one of the wisest and most cost effective decisions an employer can make."Dorothea MartinRumpke