risk management. we know the territory.

Unemployment Claims Associate

OVERVIEW

Established in 2000, The Matrix Companies purpose is to improve the lives of those we touch…our employees, our clients, and our community. We have been recognized as a Best Places to Work for nine consecutive years because of our culture. This is a great opportunity for a highly motivated, focused, and self-motivated development manager to join the Matrix Team and make a difference!

BASIC FUNCTION

Responsible for administrative support functions for the Unemployment Division.

RESPONSIBILITIES INCLUDE:

  • Process Incoming Mail.
  • Scan and Index UI documents into imaging system.
  • Work effectively with client companies to gather separation information.
  • Analyze and respond in an efficient manner to unemployment claim documents.
  • Prioritize claims, questionnaires, determinations and other unemployment related data.
  • Effectively document details of client communications.
  • Expand UI claims industry knowledge on continuous basis.

JOB REQUIREMENTS

  • Excellent communication skills
  • Must be passionate and dedicated
  • The ability to effectively meet deadlines
  • Someone who is organized with an attention to detail
  • Proficiency with Microsoft Office applications including Word, Excel, and Outlook
  • Must be able to multi-task
  • Exceptional typing and keypad skills

WHAT’S IN IT FOR YOU?

  • Make a difference
  • Enjoy coming to work every day
  • Best Places to Work culture
  • Monthly massages and activities
  • Competitive salary and benefits
  • Generous holiday schedule

CORE VALUES

  • Act like you own it
  • Be passionate
  • Do what you say, say what you do
  • Do the right thing…always
  • Play well with others
  • Pay it forward

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