risk management. we know the territory.

Vocational Rehabilitation Coordinator

Come be a part of one of the fastest growing and most well-respected risk management companies. The Matrix Companies is an entrepreneurial, risk management organization with unlimited growth potential. If you are passionate about performance, driving the profitability of a growing company and exceeding expectations at all times – Matrix is right for you!

 

BASIC FUNCTION

The Vocational Rehabilitation Coordinator is responsible for facilitating incoming referrals, monitoring active cases for quality control and effective outcomes, as well as expanding services in all areas. Other functions include training new hire staff, creating and maintaining forms and reports, and supporting case manager needs.

RESPONSIBILITIES

  • Enter and assign all newly received referrals
  • Develop training programs to accommodate service expansions both in new states, and new/improved lines of service
  • Quality control of all active claims
  • Process improvement
  • Effective internal and external communication
  • Personal growth and ongoing development
  • Process all referrals and assign to appropriate service provider
  • Research and contract independent contractors
  • Create client reports
  • Transitional Work Program creation
  • Maintain internal tracking
  • Payroll: expense reports, timecards, referral bonus
  • Updating/creating forms and documents
  • Order and distribute supplies to team
  • Other duties as assigned

JOB REQUIREMENTS

  • Positive attitude, energetic, and team player mentality
  • Excellent oral and written communication skills
  • Computer skills & experience with Microsoft Word & Excel
  • Analyzing information
  • Managing processes
  • Phone experience a plus

CORE VALUES

  • Act like you own it
  • Be passionate
  • Do what you say, say what you do
  • Do the right thing…always
  • Play well with others

 

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