Join Our Team

Unemployment Insurance

Unemployment Claims Associate - Cincinnati, OH


Responsible for administrative support functions for the Unemployment Division.


  • Process Incoming Mail.
  • Scan and Index UI documents into imaging system.
  • Work effectively with client companies to gather separation information.
  • Analyze and respond in an efficient manner to unemployment claim documents.
  • Prioritize claims, questionnaires, determinations and other unemployment related data.
  • Effectively document details of client communications.
  • Expand UI claims industry knowledge on continuous basis.


  • Excellent communication skills
  • Must be passionate and dedicated
  • The ability to effectively meet deadlines
  • Someone who is organized with an attention to detail
  • Proficiency with Microsoft Office applications including Word, Excel, and Outlook
  • Must be able to multi-task
  • Exceptional typing and keypad skills