Testimonials
"Matrix provides excellent service that is very flexible and meets our needs in a timely manner. We like the process of case assignments not being separated out by medical only and lost time claims, which allows familiarity of claims for an injured employee. We also like that Matrix's operating system focuses on Ohio workers' compensation and that you have attorneys to attend hearings.”
Diana Tracy, City of Cincinnati
"Matrix provides excellent service that is very flexible and meets our needs in a timely manner. We like the process of case assignments not being separated out by medical only and lost time claims, which allows familiarity of claims for an injured employee. We also like that Matrix's operating system focuses on Ohio workers' compensation and that you have attorneys to attend hearings.”
— Diana Tracy, City of Cincinnati
"On the workers' comp side, I think the Matrix program is the best in Ohio. The claim administrator has been flawless. You have been able to keep our claims under control and get people back to work or their claims settled before they become a nightmare. We have also had great success with your case management. When I checked your references, I asked everyone what their worst problems had been and nobody could think of anything; I can't either. Matrix does not just process paperwork and take hearings, you are truly working with our company to improve our programs and reduce our cost and take great pride in doing so. You are great people to work with.”
Donna Hadley, United Dairy Farmers
"On the workers' comp side, I think the Matrix program is the best in Ohio. The claim administrator has been flawless. You have been able to keep our claims under control and get people back to work or their claims settled before they become a nightmare. We have also had great success with your case management. When I checked your references, I asked everyone what their worst problems had been and nobody could think of anything; I can't either. Matrix does not just process paperwork and take hearings, you are truly working with our company to improve our programs and reduce our cost and take great pride in doing so. You are great people to work with.”
— Donna Hadley, United Dairy Farmers
"Matrix has been a miracle worker for our injured workers and our company's bottom line. We have been able to effectively run a light duty program that has returned out employees to safe and productive environments. Teaming with Matrix is one of the wisest, most cost effective decisions an employer can make.”
Dorthea Martin, Rumpke
"Matrix has been a miracle worker for our injured workers and our company's bottom line. We have been able to effectively run a light duty program that has returned out employees to safe and productive environments. Teaming with Matrix is one of the wisest, most cost effective decisions an employer can make.”
— Dorthea Martin, Rumpke
“The relationship with Tigerpoly and Matrix is a true partnership—working together for what is best for Tigerpoly. Our former TPA was merely a hodgepodge of people processing our claims. No matter what service I'm using, from my customer service rep, to case management, to surveillance, I always feel very important and valued.”
Michelle Gerke, Tigerpoly
“The relationship with Tigerpoly and Matrix is a true partnership—working together for what is best for Tigerpoly. Our former TPA was merely a hodgepodge of people processing our claims. No matter what service I'm using, from my customer service rep, to case management, to surveillance, I always feel very important and valued.”
— Michelle Gerke, Tigerpoly